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Nphies Approved

YouCAF: Complete Healthcare Management

Discover how YouCAF streamlines healthcare operations while improving patient care

16+ Integrated Modules
100% NPHIES Compliant
24/7 Cloud Access
YouCAF Dashboard
NPHIES Officially Certified
Overview

YouCAF Overview

YouCAF is a state-of-the-art healthcare management system designed specifically for the Saudi Arabian healthcare sector. It combines electronic health records (EHR), practice management, and Nphies integration into one seamless platform.

Save Time

Reduce administrative tasks by up to 40% with automated workflows.

Full Compliance

Meet all Saudi healthcare regulations including NPHIES and ZATCA.

Boost Efficiency

Streamline operations and improve staff productivity.

Cloud-Based

Access your system anywhere, anytime with secure cloud hosting.

Saudi Healthcare Ecosystem

Healthcare System Integrations

Seamless integration with Saudi Arabia's essential healthcare platforms and regulatory systems.

NPHIES

Real-time insurance claims and eligibility verification

Wasfaty (SFDA)

SFDA Integration: Direct reporting to the Saudi Food and Drug Authority for medication tracking, adverse events, and regulatory compliance.

SEHA

Seha Integration: Complete connectivity with the national health information exchange platform for unified patient records across the Kingdom.

ZATCA

Phase 2 e-invoicing compliance with QR codes

SCFHS

SCFHS Integration: Streamlined verification of healthcare practitioners' credentials with the Saudi Commission for Health Specialties database.

Raqeeb

Raqeeb Integration: Direct connection with the Raqeeb system for controlled medications to track restricted drug prescriptions and ensure regulatory compliance.

Technical Specifications

Technical Specifications

Deployment Options

Built as an enterprise-grade web application hosted on Oracle Cloud Infrastructure for maximum reliability and performance. Our architecture leverages Oracle's global data center network to deliver 99.99% uptime SLA with regional redundancy. While primarily offered as a fully-managed SaaS solution with automatic updates and zero maintenance burden, we also support hybrid deployment models with certain components installed on your local infrastructure when regulatory requirements demand it. The web-based platform ensures universal access through any modern browser without requiring specialized client software installation, enabling seamless workflow from any location while maintaining centralized data management and security controls.

Security & Compliance

Comprehensive protection for sensitive medical data with adherence to global and local standards: compliant with Saudi National Cybersecurity Authority (NCA) requirements, global HIPAA standards, ISO 27001, and ISO 27799 for health information. The system features advanced end-to-end encryption protecting data in transit and at rest, multi-factor authentication (MFA) for all access points, intrusion detection and vulnerability management mechanisms, comprehensive audit trails for monitoring data access, with automated backup and disaster recovery protocols. Our systems undergo regular independent third-party penetration testing to ensure maximum security.

System Compatibility

Designed to work efficiently across all technical environments: compatible with major web browsers (Chrome, Firefox, Safari, Edge), various operating systems (Windows, Mac, Linux), and diverse devices (desktop computers, laptops, tablets, and smartphones). The responsive user interface automatically adapts to different screen sizes, with full support for touch navigation on mobile devices.

Scalability

Architected for seamless scalability across the healthcare spectrum: from single-provider clinics to complex multi-site hospital networks with thousands of users. The system employs dynamic resource allocation, load balancing, and database optimization to maintain consistent performance regardless of organization size. As your facility grows, YouCAF scales horizontally and vertically without service disruption, accommodating increasing patient volumes, additional users, and expanding storage needs. The modular design allows for selective implementation of features based on your current requirements with the flexibility to activate additional capabilities as needed.

Common Questions

Frequently Asked Questions

Typical implementation takes 1-8 weeks depending on the size of your facility and data migration needs.

Yes, comprehensive training is included for all staff, with ongoing support and refresher sessions available.

YouCAF supports integration with most major healthcare systems through standard HL7, FHIR, and API connections.

Yes, we offer 24/7 technical support for all YouCAF clients. Our dedicated support team is available round-the-clock through multiple channels including phone, live chat, ticketing system, and our customer portal. For large healthcare institutions, we also provide dedicated in-house support teams stationed at your facility.

Absolutely. In addition to our remote support options, we provide on-premise support services for implementation, training, and troubleshooting. Our technical team can visit your facility to resolve complex issues, conduct hands-on training sessions, and ensure smooth operation of the YouCAF system. On-premise support can be scheduled based on your needs and is available throughout Saudi Arabia.

Yes, YouCAF system is available in multiple languages to accommodate the diverse workforce in Saudi healthcare sector. The system supports Arabic, English, Filipino, Indian languages, and Urdu, allowing staff to use the system in their preferred language. This improves staff productivity, ease of use, and reduces input errors.

Ready to Elevate Your Healthcare Management?

Join healthcare facilities already benefiting from YouCAF's integrated approach.